Getting to Know the Millennial Mom

Like generations before them, Millennial moms’ consumer behaviors are greatly influenced by their own mothers and the parenting style they experienced growing up. However, this parenting style was a distinct departure from previous generations.To fully understand this concept, take a step back in time to their childhood. The Millennial mother today was raised by the Boomer mom of yesterday.  Boomers, as the first generation claiming a near majority of working mothers, passed along the benefits of cracking the glass ceiling to their children in the form of Baby Gap clothing, Coach handbags and manicure appointments before grade school. They were pampered and adored in part to relieve the guilt many working mothers felt leaving their babies at home. Birthday parties for this generation escalated to customized invitations on vellum and personalized M&Ms to bounce houses and professional entertainment. They were the apples of their parents’ eyes.As a child, a Millennial was showered with trophies and awards for participating rather than winning. It was a time when parenting experts preached building confidence over anything else. As an adult, the Millennial mom still loves to be the center of attention. She seeks the feeling of receiving a trophy for participation; however, as a mom that trophy comes in the form of special discounts, coupons, and free products. She wants to be recognized by friends on Facebook, by brands in their marketing and by retailers at the register or online. Remember her childhood birthday parties? She certainly does, and she still loves to celebrate these occasions to the extent that if the special occasion doesn’t exist, she creates it. Millennial moms have launched whole new industries around Babymoons and gender reveal parties. These events not only put her at the center of attention but also give her the excuse for a celebration.

Millennials Give Back

As high school students, Millennial Moms were required to do service hours. Giving back was an acceptable part of life, and they developed a love for helping others. Technology allowed them to see the impact of their actions globally and they liked it. As consumers now, Millennial Moms look for ways to continue these acts of kindness by partnering with brands that share their values. For some, it may be providing shoes via a Tom’s purchase while using a credit card that gives back to their charity of choice.  Others will like or follow brands that align with their philosophies or views on a variety of issues.

Millennials Expect Choices

One final impact of their upbringing is their desire to discover new flavors, styles and designs. Two factors played a role in honing this characteristic; the birth of the new big box retailer and the disposable income of their parents. While it may be difficult to remember a time when Target and Wal-Mart didn’t exist, simply close your eyes and think back to the late 1980s when the Millennials were able to spend their allowance.

Target was coming on to the retail scene and helped Americans rediscover the fun of retail that had been lost with the death of “5 and 10” stores. Imagine being a 10-year-old child with your weekly allowance (which most likely was higher than any other generation’s), walking into a well-lit and well-stocked Target store with its shiny floor. Or the excitement of finding out how far her dollars would go at a Wal-Mart store. Compounded with the variety of products her parent’s two incomes provided for her, she became open to discovering new items, trying new flavors and exploring beyond her comfort zone.  As she shops for her own family today, she seeks the same excitement of discovery and choice.